Privacy Policy

Last Updated: 01/12/2025

Welcome to our website. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by trusted payment partners)

b. Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and complete your orders
  • Communicate updates, offers, and support
  • Improve website performance and user experience
  • Send newsletters and promotional emails (only if you subscribe)
  • Prevent fraud and ensure secure transactions

3. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences
  • Analyze website performance
  • Provide personalized content and offers

You can disable cookies in your browser settings anytime.

4. Data Protection & Security

We follow strong security practices to protect your information.
Your data is stored securely, and we never sell or share your personal details with third parties without your consent, except for trusted service partners (payment gateways, delivery partners, analytics services, etc.) required to complete your order.

5. Third-Party Services

We may use third-party tools such as:

  • Payment gateways
  • Analytics tools (e.g., Google Analytics)
  • Email marketing tools

Each provider follows its own privacy policy.

6. Newsletter Subscription

When you subscribe to our newsletter, we collect your email address to send:

  • Updates
  • Offers
  • Important announcements

You may unsubscribe anytime using the link in our email footer.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Opt-out of promotional emails
  • Request data portability

To exercise your rights, contact us at:
📧 info@gentlewaash.com

8. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy anytime.
Any changes will be posted here with the updated date.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

📧 info@gentlewaash.com
📞 +91 9217278455